Contact

Found a video that should have worked and did not, a translation that came back wrong, or a bug? Send the video URL and the error message — that pair is almost always enough to fix it.

Email: [email protected]

Reporting a broken transcript

1. The full YouTube URL.
2. What you expected — for example "creator subtitles in German".
3. What happened, including any message shown on the page.

Privacy

Do not send anything confidential. Support email is handled by a person, and transcripts are processed on our servers while a request is in flight.